Frequently Asked Questions
What is Your Inclement Weather Policy?
What should I wear to Magic Waters Waterpark?
Appropriate bathing suits are required for guests using attractions in the waterpark. You must wear a lined swimsuit. No street clothes, cut-offs, athletic clothing or "thong" bikinis are allowed. In addition, swim wear with buttons, snaps, rivets or zippers is not allowed. Aqua-socks are allowed in the wavepool, Splash Magic River, Tiki Island and the Little Lagoon.
Can I bring arm floats, puddle jumpers, baby floats or other floatation devices into the park?
Any floatation device brought into the park must be US Coast Guard approved. Lifejackets are available free of charge. Our lifejackets are US Coast Guard approved and staff will fit all children with the appropriately fitting lifejacket. Lifejackets are available at Tube Rental, next to the Tsunami Bay Wave Pool. All young swimmers and non-swimmers are encouraged to wear a properly fitted lifejacket while enjoying the attractions.
Are there any special safety rules?
Yes, pool safety rules are strictly enforced. Children ages 9 and under, must ALWAYS be under the direct supervision of a swimming guardian who is age 16 or older. Guardians must be within an arm's reach of the child(ren) at all times.
Magic Waters is fully staffed with lifeguards licensed through Ellis and Associates International Lifeguard Training Program. Our lifeguards will be tested periodically throughout the day through emergency drills, mannequin drops, and practice rescues. These tests ensure vigilance, and are important for maintaining a high level of aquatic safety at the waterpark. The wave pool will be cleared periodically throughout the day. Thank you for your cooperation. This is a great opportunity to take young children to the restroom.
To provide our guests with a high degree of health safety, all children age three and under must wear tightly fitting reusable plastic swim pants whether or not they are toilet-trained. A simple plastic pant is available free of charge with a paid admission, or swim pants in a variety of prints and patterns are available for purchase. (Note: Commercial swim diapers such as Huggie's Little Swimmers are not acceptable without the tightly fitting reusable plastic swim pants worn over the top of them.)
Some rides are subject to height and weight restrictions.
How much is parking at Magic Waters Waterpark?
Parking is FREE! We have a north and south parking lot for your convenience.
Can I eat/drink in the parking lot?
Yes, you can enjoy our Luau Lane Tailgate areas located in our parking lots. Glass containers and BBQ grills are also prohibited.
Can I bring my own food into the waterpark?
Is there shade?
Yes, natural shaded areas are available throughout the park. We also offer Cabanas, Bungalows, Patios, and Shade Chalets for an additional cost. Tents, canopies, and umbrellas are NOT allowed.
Do I need sunscreen?
Yes, we encourage all of our guests to wear sunscreen, hats, beach footwear, and lightweight shirts. You may bring these items into the waterpark with you, or purchase them in our gift shop. You should apply sunscreen before your visit, and several times throughout your stay at Magic Waters Waterpark. Prevent heat exhaustion by seeking shade, drinking plenty of fluids, and avoiding over-exertion.
Do you have a place for valuables?
It is best to leave your valuables at home, but we do offer Locker Rentals to keep your items safe while you are having fun at the waterpark. Lockers are available next to Guest Services and are rented for all day unlimited access. When purchasing a locker you will create your own unique code to get in your locker. Lockers may be rented from the locker rental station in front of the lockers by Guest Services. Standard size is $8; Large $10; Jumbo $12.
Can I take pictures at the waterpark?
Yes, we encourage guests to take pictures to save their “Magic Moments” at the waterpark. We also encourage guests to share those photos with us on our Facebook, Twitter, and Instagram accounts. Cameras/Cellphones are NOT allowed in the bathhouses.
Is there internet access at the waterpark?
Yes, we offer FREE WIFI throughout the park. Service reliability depends on daily usage at the waterpark.
Can I smoke at Magic Waters Waterpark?
No, Magic Waters is a smoke-free facility. This ban includes e-cigarettes.
Can I bring a stroller inside the waterpark?
Yes, strollers and wagons are welcome inside the park WITHOUT umbrellas.
Can I bring my pet to the waterpark?
No, we do not allow pets at Magic Waters Waterpark. However, service animals are permitted to enter the park and are allowed to swim in the Tsunami Bay Wavepool and Splash Magic River. Service animals are not allowed on any tubes or water slides.