Frequently Asked Questions
Inclement Weather Policy
Magic Waters and the Aquatics Department have developed the following guidelines to help provide clear expectations on days with questionable weather.
To help determine whether the closing of a facility is necessary, during public swim hours or swim lessons (excluding RPD Competitive Swim Program), at least one of the below guidelines should be met.
- The forecasted high temperature for the day is 70 degrees or less.
- The chance for precipitation during the day is 70% or greater.
- If the facility has already opened and inclement weather is observed/approaching the facility:
- We may temporarily shut down all water attractions during normal business hours in a severe weather situation. The water attraction will be operational again as soon as the inclement weather has passed.
- We may close the facility for the day and declare a “rain day”
- It will be declared a rain day if:
- The inclement weather will result in the closing of water attractions for up to or more than 2 consecutive hours.
- The inclement weather will prevent the re-opening of water attractions, before the scheduled closing time.*
- It will be declared a rain day if:
*Rain day passes will not be issued if we close within 1 hour of the scheduled closing time.
- If we do close for the day due to inclement weather your ticket will be valid for a complimentary return visit any time during the current season, so hang on to all of your tickets and receipts.
If the facility is not going to open at all, the decision will be made by 7:30am and communicated appropriately.**
**If it is necessary to cancel both A.M. and P.M. swim lessons the call will be made at this time. However, P.M. lessons may not be cancelled at this time, but re-evaluated later in the afternoon. The final decision on P.M. lessons will be made and communicated by 3:30pm.
All weather related updates will be posted on www.magicwaterswaterpark.com, Magic Waters Facebook Page, main line voicemails, and all RPD customer service staff will be notified.
The above are guidelines and staff reserve the right to close the facility as deemed necessary due to inclement weather or other relevant factors.
What should I wear to Magic Waters Waterpark?
Appropriate bathing suits are required for guests using attractions in the waterpark. You must wear a lined swimsuit. No street clothes, cut-offs, athletic clothing or "thong" bikinis are allowed. In addition, swim wear with buttons, snaps, rivets or zippers is not allowed. Aqua-socks are allowed in the wavepool, Splash Magic River, Tiki Island and the Little Lagoon.
How much is parking at Magic Waters Waterpark?
Parking is FREE! We have a north and south parking lot for your convenience.
Can I eat/drink in the parking lot?
Yes, you can enjoy our Luau Lane Tailgate areas located in the south parking lot, but alcohol is not allowed at Magic Waters Waterpark. Glass containers and BBQ grills are also prohibited.
Can I bring my own food into the waterpark?
Can I smoke at Magic Waters Waterpark?
No, Magic Waters is a smoke-free facility. Smoking is strictly prohibited within 100 feet of the perimeter of the waterpark. This ban includes e-cigarettes.
Can I bring a stroller inside the waterpark?
Yes, strollers and wagons are welcome inside the park WITHOUT umbrellas. If the wagon is used as a food container it must adhere to our outside food/container policy (detailed above)
Is there shade?
Yes, natural shaded areas are available throughout the park. We also offer Cabanas, Bungalows, Patios, and Shade Chalets for an additional cost. Tents, canopies, and umbrellas are NOT allowed.
Do I need sunscreen?
Yes, we encourage all of our guests to wear sunscreen, hats, beach footwear, and lightweight shirts. You may bring these items into the waterpark with you, or purchase them in our gift shop. You should apply sunscreen before your visit, and several times throughout your stay at Magic Waters Waterpark. Prevent heat exhaustion by seeking shade, drinking plenty of fluids, and avoiding over-exertion.
Do you have a place for valuables?
It is best to leave your valuables at home, but we do offer Locker Rentals to keep your items safe while you are having fun at the waterpark. You rent the key for unlimited access, and when the key is returned you receive a $2 refund. Lockers may be rented from the locker rental station at either the Hula Hut or the Beach Hut for $7.
Can I bring my pet to the waterpark?
No, we do not allow pets at Magic Waters Waterpark. However, service animals are permitted to enter the park and are allowed to swim in the Tsunami Bay Wavepool and Splash Magic River. Service animals are not allowed on any tubes or water slides.
Can I take pictures at the waterpark?
Yes, we encourage guests to take pictures to save their “Magic Moments” at the waterpark. We also encourage guests to share those photos with us on our Facebook, Twitter, and Instagram accounts. Cameras/Cellphones are NOT allowed in the bathhouses.
Is there internet access at the waterpark?
Yes, we offer FREE WIFI throughout the park. Service reliability depends on daily usage at the waterpark.
Are there any special safety rules?
Yes, pool safety rules are strictly enforced. Children ages 9 and under, must ALWAYS be under the direct supervision of a swimming guardian who is age 16 or older. Guardians must be within an arm's reach of the child(ren) at all times.
Magic Waters is fully staffed with lifeguards licensed through Ellis and Associates InternationalLifeguard Training Program. Our lifeguards will be tested periodically throughout the day through emergency drills, mannequin drops, and practice rescues. These tests ensure vigilance, and are important for maintaining a high level of aquatic safety at the waterpark. The wave pool will be cleared periodically throughout the day. Thank you for your cooperation. This is a great opportunity to take young children to the restroom.
To provide our guests with a high degree of health safety, all children age three and under must wear tightly fitting reusable plastic swim pants whether or not they are toilet-trained. A simple plastic pant is available free of charge with a paid admission, or swim pants in a variety of prints and patterns are available for purchase. (Note: Commercial swim diapers such as Huggie's Little Swimmers are not acceptable without the tightly fitting reusable plastic swim pants worn over the top of them.)
Some rides are subject to height and weight restrictions.