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Frequently Asked Questions
Park questions...
What are the waterparks hours?
Magic Waters is open to the public from 10:00 AM to 6:00 PM from May 24 to September 1, 2008. (Park closed: May 27-30; June 2-6; Aug 18-22, 25-29)
On Wet Wednesdays the park will be open from 5:00 to 9:00 PM. Wet Wednesdays run from June 11 to August 13.
Is there a fee to park?
Parking is always FREE at Magic Waters Waterpark.
Do I need spending money once I’m in the park?
There are some things you may want to purchase: souvenirs, food and beverage items, optional tube rental and locker rental. |
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What kind of training do the lifeguards go through?
The Rockford Park District lifeguards are trained by Ellis & Associates through the National Pool & Waterpark Lifeguard/CPR training Program. The Rockford Park District lifeguards take their responsibilities very seriously so that guests will have a fun and safe experience while at any of the Rockford Park District aquatic facilities.
What is the rain policy (if the weather is iffy)?
We want you to be absolutely sure that your trip to Magic Waters will be filled with "Waves of Fun!" Hang on to your tickets and receipt. If we have to close the rides down for a significant amount of time because of inclement weather, your ticket will be honored for a complimentary return visit any time during the 2008 season.
Do you have showers available?
Showers are located at the south bathhouse across from the lockers.
Can I bring in my own tent and chair?
The park does not permit tents, canopies, or large umbrellas.
What qualifies as swim wear?
Guests using attractions in the waterpark, you must wear a lined swim suit. Street clothes, cut-offs, or athletic clothing is not allowed. In addition, any swim wear with buttons, snaps, rivets or zippers are not allowed.
What about Aqua-Socks?
Aqua-socks are allowed in the wavepool, Splash Magic River, Adventure Island and the Little Lagoon.
Can I bring my camera and take photographs?
Yes, however no cameras are allowed in restrooms or the bathhouse. Equipment used to take pictures may be confiscated at the parks discretion.
Can I bring my pet?
Magic Waters does not have a kennel, and pets are not allowed in the waterpark, except for service dogs. We strongly suggest that guests do not bring pets to the waterpark for any reason. Pets should never be left in a parked vehicle.
Do you have security?
Yes, the park has police officers on duty all hours that the park is open.
Can we smoke in the park?
Magic Waters is a smoke-free facility. Smoking is prohibited within 50 ft. of the perimeter of the park.
How do I get there?
Check the directions page on this web site.
Food And Beverage questions...
Can I grill at the park?
Grilling is not allowed in the park or in the parking lot due to safety concerns.
Can I bring food and beverages into the park?
One 48-quart or smaller cooler or picnic basket per family will be allowed into the park (first entrance only). All food items must be placed inside the cooler picnic basket with the lid closed. Glass, alcohol, knives, heating elements, or extra-large coolers are not allowed. Additionally, Magic Waters offers several food and beverage locations within the park.
Kids questions...
What can the little ones do?
The "Little Lagoon" and "Castaway Adventure Island" and geared for the little ones. Certain rides will have height restrictions; 42" to ride the Body Slides, the ABYSS! or Splash Blaster, otherwise children can ride on their own or with parents in a double tube.
Why are swim pants required for children that are 3 and under and toilet trained?
Young children don’t always make it to the bathroom in time so in order to protect the safety of all our guests we require a swim pant to be worn. The swim pant may be worn over a diaper or without a diaper. Fecal accidents can compromise the immune system of young children, elderly, or guests that already have a weakened immune system. In addition we must close our pools, and clear them of all guests, for at least half an hour while we super chlorinate and then readjust chemical levels to meet the State of Illinois health codes. Please Note: Swim pants are required and will be provided to you as part of your child's admission fee. |
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Questions about Discount Group rates and other discounts...
How soon do I need to book to get a group rate?
Group reservations must be booked a minimum of 48 hours in advance and are taken on a space available basis. So, book as early as possible to ensure your group a place and a great day! Click here for more information.
Do you offer any discounts to get in to the park?
Offers vary through out the season. We suggest that you check out the coupon page on this site.
How do I get the Rockford Park District discount?
Photo id, with your residence address is required. In order to receive the Park District discount you must be a taxpayer of the district. If you are not sure check your current tax bill for a Rockford Park District tax payment. Proof of residency will be necessary at time of purchase.
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